B U S I N E S S D E V E L O P M E N T S E R V I C E S
You need to bridge the gap between what your staff are qualified to do and what they can actually do on the job! We can assist you in experiencing the joy of having a functional, competent work force. We use CVQs and NVQ standards to ensure that your teams operate at an international level of capability. In short, they will be able to function with a comparable job setting anywhere in the world!
We deliver and have seen improvements in some instances within a 24 - 48 hour time frame. Participants upon completion:
- Understand the importance of why their role is needed within the organization
- Understand why they need to pull their weight and the impact it has within the organization
- Realize the economic contribution of their efforts within the organization
- Hospitality and Tourism
- Retail and Duty Free
- Public Service Vehicle and Public Transportation
- Medical and Dental
- Services and Sales
- Immigration Department
- Real estate and Property Management
- Banking and Financial Services
- Cultural Interests
Training courses developed and presented with great success include:
- "The Power of customer care"
- "The Timeshare Marketing Professional - The OPC"
- "The Customer is not always right"
- "Customer Care - The Next Millennium of Quality"
- "The Business Opportunity called Work - The Team Builder"
- "Building Teams Through Organizational Networking"
- "Improving Performance Through Self Motivation"
- "Organizational Networks"
- "International Transport"
- "NVQs - Customer Care"
- "Operations Management for Services"
We have upgraded all our programs to be compliant with the National Vocational Qualifications (NVQs). We are fully certified with TVET Council (Barbados) via Train-the-Trainer, Assessor-of-Training and Internal Verification. See some of our work and find out how you may qualify for ETF funding.